Maintenance
that keeps your thermal disinfector reliable.
The regular device maintenance of your washer-disinfector (WD) — carried out by trained Steri24 technicians directly at your practice. We inspect safety- and wear-relevant components in accordance with the manufacturer's specifications, prevent breakdowns and extend the service life of your device.
We maintain thermal disinfectors from all manufacturers.
No matter which manufacturer your device comes from — our certified technicians maintain it professionally. You need no second point of contact for your WD.
Your model is not listed? No problem — on request we also service devices from other manufacturers. Available for Tecno-Gaz (AquaPlus), Atos, and Miele thermal disinfectors. Please specify the model of your thermal disinfector in the order comments field.
Why regular maintenance matters
Why regular maintenance in Germany
- Operational safety: safety-relevant components are inspected regularly.
- Process reliability: stable temperatures, dosing and times as the basis of every validation.
- Longer service life: detect wear early, avoid costly breakdowns.
- Manufacturer's specifications: maintenance per specification preserves warranty and value.
What our maintenance covers
All safety- and wear-relevant assemblies — inspected to the manufacturer's specifications.
Function & safety check
Inspection of heating, temperature sensors, door interlock and safetyrelevant components.
Dosing technology & sensors
Inspection and adjustment of the dosing pumps, conductivity and fill-level sensors for reproducible processes.
Wear parts & seals
Inspection and replacement of wear-prone components in accordance with the manufacturer's specifications — before they fail.
Maintenance report & sticker
Complete maintenance report for your device documentation — plus a maintenance sticker with the due date.
How your appointment works
From the first contact to the audit-proof report — we coordinate everything and come to you.
Arrange an appointment
You tell us the device and manufacturer. We arrange a maintenance appointment that fits your practice routine.
Phone · FormOn-site inspection
Visual and functional inspection of all relevant assemblies — heating, sensors, dosing, interlock.
On siteWear parts
Replacement of wear-prone components and seals in accordance with the manufacturer's specifications.
Manufacturer's specsFunction test
Final test run and check of the operating parameters for safe continued operation.
Function testReport & sticker
You receive a maintenance report and a sticker with the next due date.
DocumentationReminder for the next maintenance
We get in touch in good time before the next interval — your device stays reliable.
Service
No shipping. No downtime.
Your thermal disinfector stays where it is — our technician comes directly to you in Germany with calibrated measuring equipment. This keeps your reprocessing ready for use and the disruption to your practice routine minimal.
- Schedulable during ongoing practice operation
- Calibrated measuring equipment & trained technicians
- Can be combined with further services on request
- Personal contact in your region
Maintenance report for your device file
After every maintenance you receive a complete report and a sticker with the due date — neatly filed in your device documentation.
Everything from a single source
Validation, maintenance, repair and water treatment — your Steri24 service partner covers the entire spectrum.
Wherever you need us.
A dense service network with our own service vehicles and trained technicians — including in your region in Germany.
What our customers say
4.9 out of 5 stars on Google — from verified reviews.